Shipping policy

Processing Time All orders are processed within 1–3 business days. Orders are not processed or shipped on weekends or public holidays.

Shipping Rates & Delivery Times Shipping rates are calculated at checkout based on your location and order weight. 

Free Shipping We offer free standard shipping on qualifying orders. Thresholds are displayed at checkout.

Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number. Please allow 24–48 hours for tracking information to update.

Customs & Duties International orders may be subject to customs fees, import duties, and taxes upon arrival. These charges are the responsibility of the customer and are not included in the order total or shipping cost.

Lost or Delayed Packages If your order has not arrived within the estimated timeframe, please contact us at [your contact email]. We'll do our best to resolve the issue promptly.

Contact Us For any shipping enquiries, reach out to us at rueben.shopify@gmail.com or through our contact page.